Visit us: Our office is right in the middle of Reading. We’re next to Nandos on Friar St. (take a look at the map).
Our address is: Launchpad, The Stables., 1A Merchants Place, Reading, RG1 1DT
We are open Monday, Wednesday and Friday – 10am to 2pm.
If you have a specific type of question, read on...
For general enquiries
If you have a general enquiry, get in touch by emailing us enquiries@launchpadreading.org.uk or calling 0118 950 7656, and one of the team will be able to help you.
If you need help
If you’re homeless or at risk of losing your home, email support@launchpadreading.org.uk, telephone 0118 929 1111 or visit our drop-in service.
Whether you make a single gift or monthly donation, it is with your kindness and generosity that we can continue preventing homelessness in Reading. Please do this online if you can, or call the team on 0118 950 7656 (press 5).
We sincerely appreciate all the support our community offers but we are not always able to accept donated items. We usually respond to client needs on an ad hoc basis, and have very limited storage and no refrigeration space.
Satisfaction is a key measure of Launchpad’s success. If you’d like to give feedback or make a complaint about any of our services, please email enquiries@launchpadreading.org.uk, telephone 0118 950 7656 or write to us at the address above.
Report anti-social behaviour
To report anti-social behaviour at one of our properties, email housing@launchpadreading.org.uk or telephone 0118 929 1148 from 9am – 5pm, Monday to Friday. Outside of these hours please call 101. We take reports of anti-social behaviour very seriously and any information you give us will be treated in confidence.