Ellen recently joined the floating support team and says the thing she likes most about her job is working directly with the clients to help them resolve their housing issues.

The team at Launchpad 135 work with people who are homeless or at risk of losing their home so they can learn new skills, build confidence and get back into work. The centre is also where the charity’s large team of volunteers are managed.

Lucy is our MEAM (Making Every Adult Matter) Coordinator and has been working in the homelessness sector for eight years. Before she moved to Reading she was working in a punk rock cafe in Exeter.

Rachel is our Office Manager, ensuring the smooth running of all of the IT, office and administrative procedures at our Launchpad and Launchpad 135 sites. A busy bee, she is often found flitting from different offices, thriving off the social aspect of working across all our teams!

Sophie works in the finance team, processing invoices, and cashing rent and fundraising income. By night she is a Jane Austen specialist!

Stella works in the housing team as an income and accounts officer, processing rent payments and managing arrears for Launchpad’s supported housing.

Vneeta is Launchpad’s solicitor and she works with clients to ensure they are treated lawfully by landlords, local authorities, housing associations and other agencies across Reading.

Amy was born and bred in Reading, and says that the flexibility of being a Micro Volunteer for Launchpad fits in really well around her full time job.

Daniel is one of four volunteer trained counsellors at Launchpad, who offer clients a safe place to talk, free of charge. He has been volunteering with Launchpad since 2017.

Paul is responsible for the general upkeep and maintenance of the supported housing we manage, as well as the security and safety of the properties – and says no two days are the same!