Staff and volunteers

Our team are a talented bunch – find out more about some of our staff and volunteers, and what their jobs entail.

We rely on a small army of dedicated staff and volunteers to help prevent homelessness in Reading.

From caretakers, fundraisers and counsellors, to support officers, finance administrators and activities coordinators – there are a wide range of disciplines at Launchpad and our team are a talented bunch.

Find out more about some of them, what their jobs entail and why they enjoy working for Launchpad.

If you’re interested in paid employment with Launchpad, we post all vacancies on our Jobs page. To find out more about volunteering and student placements, visit our volunteering page, email or telephone 0118 950 7656 and select option 4.

Zandi, Head of Services

Zandi is our Head of Services and has operational, strategic and management responsibility of teams. She joined Launchpad in the summer of 2022.

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Nikki, Floating Support Specialist Officer

Nikki works in our floating support team – which supports individuals, couples and families facing homelessness to try and prevent the situation from getting worse. She specialises in supporting clients with offending backgrounds and those with particularly complex needs.

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Rachel, Volunteer Counsellor

Rachel joined Launchpad in July 2022 and volunteers once a week at Launchpad 135, our work and life skills centre, using a person-centred approach. She can also integrate CBT (cognitive behavioural therapy) and art therapy if this is a helpful way for the client to unpack their thoughts, feelings, and emotions.

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Jacqueline, Supported Housing Assistant

Jacqueline has worked for Launchpad for almost 5 years. Working in the supported housing team, she supports clients in Launchpad’s temporary housing. She really likes helping people, who for whatever reason, need assistance in getting on their feet.

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Holly, HR Manager

A busy mum to four children, Holly joined Launchpad in 2021 as HR Officer and in 2023 became our HR Manager. Passionate about the charity sector, she loves finding people who are the right fit for Launchpad’s mission and values.

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Paul, Drop-in Volunteer

Paul volunteers at Launchpad’s drop-in service one day a week, where absolutely anyone in housing crisis can come for information and support.

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Lucy, MEAM Coordinator

Lucy is our MEAM (Making Every Adult Matter) Coordinator and has been working in the homelessness sector for eight years. Before she moved to Reading she was working in a punk rock cafe in Exeter.

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