launchpad's differently coloured doors

Our services are still running during the national lockdown

As of Thursday 5 November 2020, we will be making the following adjustments so we can continue providing our vital service to people in need during the national lockdown:

Our drop-in service will be closed to visitors during lockdown but the service is still available remotely – anyone who needs housing or homelessness-related information and support can call 0118 929 1111 or email, and our friendly and experienced team will be able to help.

Current clients
Although we will be unable to meet face-to-face with clients for support meetings, we will continue to provide emotional and practical assistance as regularly as required over the telephone or via email, and assessments will also be carried out remotely. We will arrange safe property viewings for clients who are at risk of homelessness, continue to place those in housing need in our supported accommodation, and carry out welfare checks at client’s homes if necessary – which will all be done in a COVID secure way, using PPE at all times. We will only be attending emergency repairs at our supported housing properties.

Please remember – if you or someone you know needs help with your housing situation now or over the coming weeks, we are not closed and you are not alone. Whether you’re sleeping on a friend’s sofa, worried about how you’re going to pay your rent, concerned about your landlord’s actions, need guidance on how to claim benefits or would like help with drug or alcohol misuse touch, please get in touch and we can help you turn things around.

Just call ☎️ 0118 929 1111 or email ?

Stay safe and we hope to welcome you back into our buildling very soon!

Get involved

Get help