StreetLink enables members of the public to connect people sleeping rough with the local services that can support them.

We advise against approaching someone you don’t know to talk to them about their situation or to offer help – this is the job of local services and many people sleeping rough have deep-rooted issues that require professional help.

Simply follow the instructions on the Streelink website or mobile app and provide a location for the rough sleeper, the time you saw them and any other information you think might be helpful (gender, age, appearance etc). An alert is then sent to St Mungo’s street outreach team who will find the person, undertake an assessment and work with them to look at solutions to try and end their rough sleeping.

Please note, this work can sometimes take time, meaning that you might not see a change in the person’s situation straightaway, although support is being offered.